To support new and existing customers and implement and enhance their software quality assurance practices and automations. Analyze customer processes, identify, develop and enhance robust QA practices. Simplify the adoption of automation practices for our clients and provide exceptional customer service.
Independently lead multiple quality assurance projects
Maintain customer satisfaction levels at or above 90%
Develop automations for clients and add to our core automation library for future projects.
Analyze, develop and improve QA programs within client organizations.
Develop junior staff, mentoring them to lead future projects
Support client learning through our cognitive apprentice model
Core process development
Propose and improve core processes that will refine our ability to deliver QA services more effectively
Identify new tools that support MCANTA’s services
Achieve and maintain Eggplant Genius certifications
Achieve and maintain ISTQB Advanced or Expert Level certification
Identify future certifications that would enhance our position in the market
Key Skills & Attributes:
3 Years of increased responsibility leading QA projects with a focus on commercial off the shelf software (COTS).
Strong documentation skills and ability to interview clients to uncover all elements of business processes.
1 Year as a Business Analyst in a (COTS) role.
We believe in proactive and on-going wellness. We offer a competitive benefits package for you and your family that supports long term personal development, education, financial and health wellness.
Be Confidently Modest
Be the light that enables those around you to shine brighter.
Safeguard Your Exceptional Reputation
Your reputation is our reputation.
Listen To Feedback With Purpose
Let feedback sink in before reacting. Be honest with yourself about the feedback you hear.
Be Excited About And Ruthless On Improving
Learn from everyone, everywhere, and all the time.
Anchor Your Actions In Truth
Get data, research, question, get more data, do, refine, demo, question.
Treat Everyone With Respect And Kindness
Everyone regardless of title is human – make sure to treat them that way.
Integrity – Just Have It
No matter the cost of doing the right thing, it is the only option.
Base of $90K-$120K